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Trouble Collecting Sample for Stool TestUpdated 6 months ago

Sometimes collecting a stool sample doesn’t go as planned.

Maybe it got lost in the grass (or under a shoe) or it’s too watery to pick up; or maybe a pet owner mistakenly collected a clump out of the litterbox that’s urine and not stool. Whatever the issue, chat with customer support at MySimplePetLab.com during normal business hours, email [email protected], or call 1-833-PET-TEST (1-833-738-8378). We will do our best to help.

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