Learning Center
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Routine Stool Tests
Stool Facts
Stool PCR & FEC Upgrades
Dog Stool Learning Center
Cat Stool Learning Center
Stool Results & Next Steps
Ear Infection Tests
Ear Infection Facts
Dog Ear Infection Learning Center
Cat Ear Infection Learning Center
Ear Infection Results & Next Steps
Skin & Itch Test
Skin & Itch Facts
Dog Skin & Itch Learning Center
Skin & Itch Results & Next Steps
Sample Collection & Activation
Routine Stool Tests
Ear Infection Tests
Skin & Itch Test
Care Team and Sharing Results
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Orders & Shipping
Payment Options
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Pets and Test Results
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About Us
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Partnering With Us!
Pet Services & Rescues
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Rescues & Shelters
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Learning Center
Account
Routine Stool Tests
Stool Facts
Stool PCR & FEC Upgrades
Dog Stool Learning Center
Cat Stool Learning Center
Stool Results & Next Steps
Ear Infection Tests
Ear Infection Facts
Dog Ear Infection Learning Center
Cat Ear Infection Learning Center
Ear Infection Results & Next Steps
Skin & Itch Test
Skin & Itch Facts
Dog Skin & Itch Learning Center
Skin & Itch Results & Next Steps
Sample Collection & Activation
Routine Stool Tests
Ear Infection Tests
Skin & Itch Test
Care Team and Sharing Results
Account
Orders & Shipping
Payment Options
Manage My Account
Pets and Test Results
Contact Us
About Us
Veterinarians
Questions
Partnering With Us!
Pet Services & Rescues
Pet Services
Rescues & Shelters
ClueJay Customers
Account
Orders & Shipping, Payment Options & Account Management
Orders & Shipping
Where is my test? Tracking?
Do you include FREE shipping?
What shipping options are available to my home?
MySimplePetLab Refund, Cancellation and Replacement Policy
What does Exempt Animal Specimen mean on my package?
Which states do you offer tests?
Do you ship outside of the US?
Do you have a guarantee policy?
See more
Payment Options
What payment options to you offer?
Are your tests covered by pet insurance?
Do you have any multiple pet or test discounts?
Do you offer any promos, coupons or discounts?
Manage My Account
How do I create/edit my account?
I forgot/lost my password?
I want to delete my account?
Pets and Test Results
How do I manually share a test report with my veterinarian or other pet care professional?
